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by Ken Lopez In the courtroom, the attorney who has the best chance of winning a case is generally the one who is the best storyteller. The trial lawyer who makes the audience care, who is believable, who most clearly explains the case, who develops compelling narrative and who communicates the facts in the most memorable way builds trust and credibility.

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by Ken Lopez Trials are structured in familar segments – opening statements, direct examination, cross-examination and closing arguments. Of those events, I believe that opening statements deserve more emphasis than any other portion of the case.

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One type of litigation consulting that is underused is the planning and conducting of a mock trial. A good litigation consultant can put together a mock trial that is every bit as real in appearance and challenges the litigation team as much as an actual trial.

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by Ken Lopez As litigation consultants, jury consultants, trial technology consultants and litigation graphics consultants, we have the opportunity to share our decades of experience in over 10,000 cases, working with litigators from all major law firms, with our litigation clients every day. Clearly, this is a valuable service, and I believe great litigators become better litigators for having worked with our firm.

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Very often, trial lawyers face what feels like an impossible dilemma. The case that they want to present is extremely complex, intensely tedious or worse yet, both.

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Many litigators have developed the excellent practice, while preparing to try a major case, of running all or some their case before a mock jury and then debriefing the jury to see what worked and what didn’t, and to fine-tune their trial presentation accordingly. A mock trial is an excellent investment of money and time when the matter is large and significant enough to permit it. Not only can you test mock jurors’ reactions to alternative arguments and themes but also their reactions to the trial graphics you are considering for trial. As we found in a now well-known three-year study about the differences in the way litigators and jurors naturally communicate, more than two-thirds of jurors prefer to learn visually, and only a very small percentage prefer to learn by only listening. Until recently however, most mock trials tested only arguments, themes and sometimes some rudimentary demonstrative graphics. Increasingly however, we are setting up mock trials, testing alternative arguments and themes, AND we are creating sophisticated trial-ready litigation graphics for BOTH sides of the case. For the right case, this approach offers a more accurate predication of how the entire trial presentation will be received. It is a mock trial best-practice.

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Electronic presentation tools such as PowerPoint and Trial Director have changed the way in which lawyers and trial consultants present evidence to juries. These programs and others like them are so flexible and helpful in presenting numerical data, timelines, biological processes, the workings of machinery, and other information that in many ways they have displaced the old-fashioned methods such as printing words and graphics on foam core trial boards.

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In our 16 years in the trial presentation business, and after consulting on more than 10,000 cases, we still hear litigators concerned that their trial presentation/litigation graphics might somehow look “too slick” and will distract the jurors, or will somehow focus attention on the relative wealth of our client who is able to afford “fancy graphics.” In the early 1990s, this was a valid question. No one had used PowerPoint, no one had a cell phone – let alone a smart phone -- few people had personal computers, and most of those had black screens with green text. That is no longer the case. Technology has penetrated into every part of the United States and indeed into most of the world. A 2011 report from the Pew Research Center’s Internet and American Life Project indicates that 85 percent of U.S. adults own a cellphone, 52 percent own a laptop computer, four percent own a tablet, and only nine percent do not own any of these or other devices covered in the study. Those numbers will only increase. According to Robert Gaskins, the creator of PowerPoint, more than 500 million people worldwide use PowerPoint, with over 30 million PowerPoint presentations being made every day. Trial consultant Robb Helt, at the end of a trial in rural Arkansas, was able to talk with the jurors about the use of trial presentation technology/trial techncians in their just-completed trial. Helt found that the theory that jurors are uncomfortable with technology had been “blown away” by this “down home” jury. These jurors were not only comfortable with trial presentation technology – they expected to see it.

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Although checklists are not as dramatic as other types of litigation graphics such as three-dimensional animations or interactive PowerPoint timelines, they can be very effective in persuading juries on key issues and in making it easier for them to recall the important elements of a case.

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Litigation graphics can be especially useful in aviation cases. Nearly every juror has been an airline passenger at some point, and jurors know that while most flights are uneventful, mistakes committed by airline employees or others can result in serious injury or death. A good trial exhibit will illustrate exactly what happened on the flight and will properly evoke people’s concerns about flying, without being improperly inflammatory. For example, in two high-profile airline trials in the 1990s, using only the technology that was available at that time, we produced highly persuasive trial animations and other litigation graphics.

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[See updated 2013 article by clicking here: 21 Ingenious Ways to Research Your Judge]

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As litigation has become more complex and technology has advanced over the years, a new profession has emerged – that of trial technician. This profession is relatively new in the legal marketplace, so much so that the title still varies considerably: These individuals can be called trial consultant, courtroom technology specialist, hot seat operator or simply trial tech. By any name, trial technicians perform three key litigation tasks: Organizing and preparing documents, video and other evidence to be used at trial. Setting up the war room and courtroom electronics consistent with local court rules. Running the trial presentation software and equipment during trial so that trial counsel can see any document, video or exhibit on a momentʼs notice and so that the presentation runs so flawlessly that the fact-finder focuses only on the evidence, not the method of presentation. Excellent trial technicians are not easy to find and are rarely available on short notice. Animators at Law has offered trial technician services to litigation teams around the world since the mid-1990s. This article summarizes some of what we have learned in 16 years, but, for a more comprehensive 20-point pre-engagement checklist, I encourage you to download our free whitepaper: 20 Things You Must Know Before Engaging Your Next Trial Technician, Trial Consultant or Hot Seat Operator. There are several key considerations to appreciate when hiring a trial tech for your next litigation matter. First, quality varies widely, as does price. One should expect to pay between $125 and $400 per hour with an average rate of $200 per hour. Hours worked per day will usually be between 10 and 20 during trial. To help trial teams manage cost predictably, our firm recently pioneered flat rate pricing for trial technician services. In selecting a trial tech, there is no substitute for real courtroom experience. Experienced trial techs have survived technology failures, power failures and weather-related failures many times over. Great trial technicians have successfully run dozens or hundreds of trials and hearings and can provide the names of those cases and names of the attorneys involved. When interviewing, as you would for any vendor, check at least three references. Great trial technicians are often in the center of the court but are never the center of attention. Part of the trial tech’s skill set must be an ability to comfortably disappear into the background. When he or she is doing the job right, no one is looking at him or her. Outstanding trial technicians must be true Renaissance technology people. Not only must they be able to authoritatively run the latest versions of trial presentation software like Sanction or Trial Director, they must be able to sort out complex versioning issues with PowerPoint, diagnose hard drive problems, mass-rename files, handle unheard-of image formats and much more. Again, experience makes the difference. For more information about this emerging profession and a pre-engagement hiring discussion checklist, see our free downloadable article offering a 20 point trial technician skill set and trait guide. Trial technicians add an enormously disproportionate amount of value to a trial team with the budget to hire one. Instead of focusing on the availability of documents and evidence, the proper functioning of courtroom and war room technology and overcoming technological hiccups in real time, litigators can focus on careful strategic trial preparation of arguments, experts and witnesses. With some carefully planned discussions, litigation teams evaluating the addition of a trial technician to the courtroom support team can virtually guarantee success.

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Courtroom animation is often indispensable for the purpose of showing jurors how technical processes work, how scientific principles come into play in a case, or how a legal concept applies in practice. In addition, by applying trial consulting principles, litigation animation can also be used to keep a jury engaged and interested. Too often, when a case involves complicated technical issues, the jurors’ attention will wander, and even an excellent set of witnesses or a brilliant closing argument will not win the case, because the jurors just haven’t been focusing all along. Ray Moses of the South Texas College of Law made this point well in a comprehensive online guide to prospective criminal defense attorneys. “Modern day jurors - most of 'em are either geeks or baby boomers - receive and process information through increasingly sophisticated visual media. Every trial lawyer, particularly defenders, must learn how to use technology to engage the jury. The persuasive force and eloquent power derived from using visual and aural displays of information in electronic form, e.g., computer-generated exhibits, at trial simply cannot be ignored,” Moses wrote for the Center for Criminal Justice Advocacy. An excellent example is the highly complex legal concept of reinsurance. Not every lawyer knows what reinsurance is, and certainly most lay persons on juries have no idea. (It is insurance purchased by an insurance company from another insurance company as a means of transferring risk from the first company to the second company.) A juror, hearing the term “reinsurance” being bandied about at the trial, can easily conclude that this is something he or she can’t understand or make a judgment about and can thus close himself out to a lawyer’s arguments. Clearly, trial lawyers need a way to keep jurors engaged and involved when complicated financial transactions involving reinsurance are at issue in the courtroom. These cases can be worth hundreds of millions or even billions of dollars to the client. At Animators at Law, we developed a PowerPoint for a trial that helped make a specific reinsurance transaction easier to understand and that was intended to engage a jury’s interest. In this case, we wanted to show that “Washto,” a reinsurance company, had created a subsidiary into which it had placed many of its bad investments. It then transferred those bad investments to “Greek Re,” which had acquired Washto, thus saddling Greek Re with the bad investments.

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