by Ken Lopez Founder/CEO A2L Consulting
by Ken Lopez Founder/CEO A2L Consulting Some companies have justifiably built a reputation for extraordinary customer service. Ritz-Carlton is one of them, but not everyone has had the opportunity to test that reputation in real life. As it happens, I recently put Ritz-Carlton to the test while I stayed at the Ritz-Carlton in Maui, Hawaii. It’s a lovely place, and my wife and I chose the Club Level for our stay. But as can happen even at a Ritz-Carlton, some things went wrong. Actually, a lot of things went wrong. The club level was unexpectedly bought out by an unnamed VIP, and when my wife and I checked in for what was supposed to be our first real vacation without our triplets since our honeymoon in 2006, the front desk staff let us know that we would not be receiving the five meals per day and adult beverages associated with a Ritz-Carlton club level stay.
by Ken Lopez Founder & CEO A2L Consulting At A2L Consulting, we are very interested in sharing valuable information about the litigation consulting industry with the thousands of monthly readers of our Litigation Consulting Report blog. Some of our readers are among the nation’s top litigators, some run litigation support departments, some work every day on the challenging and difficult task of putting together trial exhibits, and some are law students and other interested observers. All show a strong interest in the topics we routinely write about: Trial tactics Jury consulting Litigation graphics Trial technology and its best uses Leadership for lawyers And much more
Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting Some people make a habit of denigrating Twitter, saying that its well-known 140-character limit makes it useless for anything substantive. There are several responses. First, it’s possible to link to anything on the Web within a tweet (just use one of the common URL-shortening utilities), so lots more information can be conveyed. Second, a lot of people read more on Twitter than they write. They use it as a sort of personal news feed, scrolling down for a few minutes at a time during the work day to see what’s new. If you pick the right accounts to follow, this works very well.
by Ken Lopez Founder & CEO A2L Consulting Earlier this week, we wrote about the best blogs for litigators to follow. In addition, LinkedIn groups are a great place for discussions of all types. Very often, these groups are the first place that one can find new trends in the industry. The fact that a group does not cover your field of practice, incidentally, does not mean that there are not great discussions going on there.
by Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting
Thomas F. Carlucci Partner Foley & Lardner LLP John E. Turlais Senior Counsel Foley & Lardner LLP Ryan H. Flax (Former) Managing Director, Litigation Consulting A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez We are always interested in knowing what interests our readers – so that we can offer more helpful information on this blog as we refine our interests and learn what our readers want.
Ryan H. Flax (Former) Managing Director, Litigation Consulting A2L Consulting
Please see an updated 2014 version of this article here: http://www.a2lc.com/blog/bid/72290/Planning-For-Courtroom-Persuasion-Use-a-Two-Track-Trial-Strategy By Ryan H. Flax (Former) Litigation Consultant What I’m about to encourage will seem elementary to the best litigators, but I’m writing from experience as a litigation consultant and a litigator when I say that many trial attorneys fail to properly develop the necessary two-track strategy for their case -- and lose because of it.
For any trial lawyer, writing an opening or closing statement is one of the best parts of a trial. It lets us use our writing skills, speaking skills, and persuasion skills like no other moment of trial. I happen to believe that the opening statement is the single most important part of a trial.
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