by Ken Lopez Founder/CEO A2L Consulting Some companies have justifiably built a reputation for extraordinary customer service. Ritz-Carlton is one of them, but not everyone has had the opportunity to test that reputation in real life. As it happens, I recently put Ritz-Carlton to the test while I stayed at the Ritz-Carlton in Maui, Hawaii. It’s a lovely place, and my wife and I chose the Club Level for our stay. But as can happen even at a Ritz-Carlton, some things went wrong. Actually, a lot of things went wrong. The club level was unexpectedly bought out by an unnamed VIP, and when my wife and I checked in for what was supposed to be our first real vacation without our triplets since our honeymoon in 2006, the front desk staff let us know that we would not be receiving the five meals per day and adult beverages associated with a Ritz-Carlton club level stay.
by Ryan H. Flax, Esq. (Former) Managing Director, Litigation Consulting A2L Consulting As a litigation consultant, one of my primary responsibilities is to help litigation teams develop and effectively use demonstrative evidence to support their trial presentation. The primary means of doing this is to create litigation graphics, which are most commonly used as PowerPoint slides that accompany oral argument and witness testimony.
by Ken Lopez Founder & CEO A2L Consulting "I've got a case I might need some help with." That's how it usually starts when someone, usually a first or second chair litigator, reaches out to me at A2L Consulting.
by Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting
Ken Lopez Founder & CEO A2L Consulting
Some online estimates say that about 30 million PowerPoint presentations are given every day. That number seems more than a bit high, and it’s hard to find a credible source for it. But let’s say it’s off by a factor of 80 percent, so that just one-fifth of that many presentations are given each day. Still, that would be 6 million PowerPoints.
by Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting
by Ken Lopez Founder & CEO A2L Consulting Earlier this week, we wrote about the best blogs for litigators to follow. In addition, LinkedIn groups are a great place for discussions of all types. Very often, these groups are the first place that one can find new trends in the industry. The fact that a group does not cover your field of practice, incidentally, does not mean that there are not great discussions going on there.
by Ken Lopez Founder & CEO A2L Consulting These days, much of the best information available in any area of human endeavor is found on blogs. Litigation and trial topics are no exception. An excellent blog keeps readers up to date and interested in a subject far more effectively than a textbook or even a website. And most blogs are free of charge. Everyone should keep up with blogs in his or her own field. It’s a basic idea of staying abreast of what’s new in your profession. Here is a list of 14 blogs that will be of continuing interest to the trial lawyer, whether aspiring or accomplished. They deal with key issues of courtroom technology, trial tactics, evidence, and persuasion in a sprightly manner.
by Ryan H. Flax (Former) Managing Director, Litigation Consulting A2L Consulting
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